Frequently Asked Questions (FAQ)

What areas do you cover?

Based in the centre of Cheltenham, we offer graphic design, website design and digital marketing services to Cheltenham, Gloucestershire and the surrounding areas. We also work with clients across the country.

We do offer our services to clients outside of the UK, however our terms and conditions are slightly different for these projects, so get in touch!


How much do your services cost?

This varies from project to project and we would advise you to be wary of any company offering fixed pricing, however our pricing table should give you a reasonable idea of our costs and we can provide you with an accurate price after getting all the details of your design or marketing project.

What payment methods do you accept?

We accept cash, cheques, direct bank transfers, PayPal and all major credit and debit cards.

How many logo concepts will you design for me?

This depends upon your budget, but most of our packages include unlimited revisions.

Will I be able to edit my own website?

Most of the websites that we design have a content management system that allows users to log in to make changes and additions to the content. We also design standards websites if you are on a lower budget, or do not require a content management system.

Are your websites mobile friendly?

Yes, all of our websites are designed to work across multiple devices, including mobile phones, tablets, laptops and desktop computers.

How do you provide such a great service at such a reasonable cost?

That’s very kind of you to say! Our costs are kept down by keeping overheads to a minimum.

Are you currently hiring?

In order to keep overheads to a minimum, we rarely employ permanent members of staff, but rather work with a fine selection of creative individuals on a per-project basis. If you think you would make a good addition, then send your CV over using the information on the contact page.

Do offer work experience or apprenticeships?

Sometimes, although we can only cater to so many. If you would like to be considered, then please email us with a description of why you think you would be well suited to the work done by The Big Dot Company.
Please be aware that generic, copy and pasted applications will be ignored.