Privacy Policy

Who we are

Our website address is: https://thebig.co.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Please see our Cookie Policy page for more information and a full list of cookies used on the site. We do not use cookies on this website. Third parties, such as YouTube set cookies on pages where media such as YouTube video have been embedded. These pages will ask you for consent before the media is shown and cookies are set. If you specify a cookie preference, we set a cookie to remember your preference. Clients with portal access may have additional cookies relating to their login. Information about these cookies will be shared when your account is created.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you submit a comment, the comment and its metadata are retained indefinitely.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Form submissions are sent via our SMTP service (SendinBlue).

Your contact information

See our contact page

Additional information

How we protect your data

Data stored within our office is encrypted.

What data breach procedures we have in place

In the unlikely event of a data breach, affected parties will be informed via email.

What third parties we receive data from

We do not receive data from any third parties for marketing purposes. Emails and form submissions are sent via our third-party email and SMTP providers.